Information For Individuals

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So Where Do You Start?

When you’re not feeling your best or life has thrown some challenges your way, you may need a bit of help. Knowing where to go can be a challenge in itself.

Talking to your family and friends or looking for information online are good starting points, though there may be times when these solutions aren’t enough.

You may wish to talk in confidence, or to someone who has the experience and training to be more than just a friendly ear – someone who can help you find a way forward.

Feeling overwhelmed? Let us help.

So Why A Psychologist?

There are many options when it comes to mental health clinicians, which can seem confusing at first. Your family doctor can help you understand the choices. However, a psychologist is an excellent starting point if you wish to talk to someone.

Psychologists have undergone extensive training to know how to best support you. They work closely with other health professionals, like your family doctor, to coordinate your care.

Regardless of the situation that you’re in or how you’re currently feeling, you can rest assured that they have the knowledge to help. You can relax from the moment you sit down as you now have someone who will be there for you.

Let Us Answer A Few Questions.

Am I in the right place?

Yes, and well done for making it this far. Reaching out can be hard. Fortunately, if you’re reading this, you’re halfway there.

Do I need to see a psychologist?

If you’re struggling with a situation, overthinking things, or are simply feeling low, chances are a psychologist can help. White coats and leather chairs aren’t part of our job description. We’re about everyday people with everyday problems.

What can you do for me?

Our psychologists will provide relief from whatever is troubling you. We’ll help you to understand your mind – the healthy aspects and the harmful – so that you can make better choices for yourself. You’ll learn how to move past the small challenges and embrace the larger ones.

I’ve never seen a psychologist before!

That’s OK, we don’t bite. Promise.

What do I do next?

Pick up the phone and give us a call. One of our friendly team members will find the psychologist who is right for you and a time to meet them. Or, if you’d prefer to jump straight in, you can book online through our website. 

Don’t I need a referral?

No, you can make an appointment directly.

That said, most Australians are eligible to access a Mental Health Care Plan (MHCP), which provides up to ten rebates of $126.50 per visit, per calendar year. To do this, simply visit your GP, explain your difficulties, and ask for one. The GP will issue a referral and plan, which you can then use to subsidise your appointments.

We also accept private health insurance, as well as self-managed and third-party managed National Disability Insurance Scheme (NDIS) funds.

What do I need to bring to my first appointment?

If you have a MHCP, bring it along with your Medicare card. Otherwise, simply bring yourself.

What can I expect from my first appointment?

The first appointment is a chance to meet your psychologist and tell your story. There’s no rush, we go at your pace. It’s also an opportunity for us to help. We’ll set goals together and create a clear plan to achieve them.

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